Emerging Technology

We help our clients discover a fast, safe path to the use of emerging technologies aligned to creation of value for the business and the organisation’s capacity to adopt the change in ways of working.

We reduce technical debt, we work with you to embed new platforms, and further develop the Minimum Viable Products (MVPs) or Proof of Concepts (PoCs). We provide objective and independent advice, and test strategies through experimentation.

We co-design, develop and deliver value to the business through three offerings:

Platforms Architecture

AI & Automation

Data, Security & Governance

Emerging Technology Services

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Deliver Platforms Architecture

Why Its Important

Many businesses are struggling with technical debt. They are servicing legacy systems at the expense of investing in emerging technologies. Incorporating technologies like AI, automation and orchestrated multi-cloud workloads into a highly governed Enterprise Architecture can be challenging. Building an adaptive Platforms Architecture and developing a program to fund your architectural currency is critical for the longer-term success of any organisation or business.

Why Us

We bring ‘our warts-and-all’ experience to create a Platforms Architecture that delivers you a living and adapting ecosystem. We believe organisations need multiple capability-rich, modular and right-sized hyper-converged workloads that work together with the right mix of security, governance and flexibility. Modularity enables new capability and innovation to be ‘dropped in’, or brought in ‘as a service’. It provides you a set of platforms that stay current and deliver optimal ROI.

How

We work with your team to explore your current tech and data landscape. We assess your core applications, integration techniques, data engineering, reporting & analytical approaches, information governance, DevOps tool-chains. We also review your approach to managing new requirements and/or delivering new capabilities.

We overlay your business initiatives, funding capacity, organisational skills, cultural barriers and your current software license agreements.

What We Deliver

We deliver a Platforms Architecture: a layered, integrated, open, componentised, and secure set of artefacts.

This is supplemented by a detailed execution plan outlining the steps you need to take to change your Digital Quotient.

Design Actionable AI and Automation

Why Its Important

Data scientists, machine learning, Natural Language Processing (NLP), chatbots, automation, and robotics will play crucial roles in the enterprise of the future. Early adopters are using emerging technologies to improve customer and employee experience (CX, EX), as well as secure savings. But many organisations are struggling to effectively deploy these capabilities. The challenge is to scale initial successes and make it a sustainable part of your organisation’s business model and culture.

Why Us

From our experience we believe your AI and Process Automation initiatives require: a strong business case, a positive impact on customers and/or employees, and good alignment to your skills and change capacity. These capabilities need to be developed in a componentised manner to foster re-use and speed to value. They are an integral part of a platform, one you can acquire as a service or build for competitive advantage. We help you develop an ‘ecosystem’ perspective, to harness the API economy for your Machine Learning and Automation routines.

How

We work with your team to prioritise the processes and use cases that have the most impact on CX and EX. We assess your organisational skills and cultural barriers. We use our catalogue of hero use cases, for the highest ROI. Many organisations mistakenly try to solve the most complex processes first.

Using proven simulation environments (e.g. ‘model offices’), we showcase your Minimum Viable Product to test, monitor and adjust the delivery approach.

What We Deliver

We deliver an Actionable AI and Automation Roadmap.

This output comprises ‘clickable prototypes’ with demonstrated business value from realistic use cases, integration with your Platforms Architecture, and the right governance and security foundation to scale the capability.

It also includes an implementation roadmap with a roll-out sequence, steps to foster buy-in, changes to your talent and skills development – creating a sustainable culture for AI and Automation.

Embed Data Insights, Governance & Security

Why Its Important

Exponential data growth is transforming every industry and profession. We now have more data being generated and distributed faster than ever before. Over 80% of data is unstructured, in the form of voice, diagrams and images. The ability to garner insights from this data hinges on organisations having automation in the acquisition and collation of data, open metadata and effective governance.

Valuable insights are lost due to a lack of credibility in the sources. In today’s era where insights are created by machines, lack of governance is like driving in the night without headlights.

Why Us

We bring our expertise and experience in unlocking insights from data. Our Insights Value Chain toolset is seen as leading practice for organisations. Key uses include embedding real-time data governance frameworks, and accelerating data science and regulatory initiatives.

We help you optimise your data governance to bolster trust and traceability in your organisational data, as well as exploiting opportunities from data insights.

How

First, we benchmark your organisation against our Insights Value Chain tool to identify the processes, capabilities (skills and tooling) and the culture (behaviours and mindset) needed to inject trust and efficiency into your current program.

We identify ‘pools of value’ in your data, and work with you to: close capability gaps; enhance governance; and manage your business glossary. We tighten your cyber security, data management and disposal techniques.

What We Deliver

We deliver an Insights Value Chain.

This output comprises an actionable insights ‘blueprint’. It includes a target architecture, opportunities for data monetisation, qualified improvements to improve customer and employee experience, a roll-out schedule, and communication campaign.

Additionally we implement changes to your tooling and skills development to inject trust and efficiency into your information governance program.