Energy and Utilities
Digital technology is driving a significant transition in Energy & Utilities. Energy providers face increasing deregulation and privatisation, resulting in competitive pressures and previously captive customers wanting alternatives. The increasing impact of viable renewable substitutes on their operations and economics, and the demand for increased system resilience are forcing a hard rethink.
WE SEE THREE MAJOR CHALLENGES FOR PROVIDERS:
We believe organisations should accelerate their transition to a sustainable ‘Energy Integrator’, featuring rich customer experience and resilient infrastructure.
This sector will go through a once in a generation change, with government asset sales, lower renewable energy cost and great certainty of supply. Smart appliances will become ubiquitous in homes. Connected appliances will be controlled and monitored by third parties.
Energy companies need to orchestrate inclusive ecosystems and create marketplaces for new energy markets.