Energy and Utilities

Digital technology is driving a significant transition in Energy & Utilities. Energy providers face increasing deregulation and privatisation, resulting in competitive pressures and previously captive customers wanting alternatives. The increasing impact of viable renewable substitutes on their operations and economics, and the demand for increased system resilience are forcing a hard rethink.

WE SEE THREE MAJOR CHALLENGES FOR PROVIDERS:

We believe organisations should accelerate their transition to a sustainable ‘Energy Integrator’, featuring rich customer experience and resilient infrastructure.

This sector will go through a once in a generation change, with government asset sales, lower renewable energy cost and great certainty of supply. Smart appliances will become ubiquitous in homes. Connected appliances will be controlled and monitored by third parties.

Energy companies need to orchestrate inclusive ecosystems and create marketplaces for new energy markets.

WE BELIEVE COMPANIES IN THIS SECTOR REQUIRE STRATEGIES WITH THE FOLLOWING ATTRIBUTES:

Issues and Trends in Energy and Utilities

Play Video

Our Expertise

Designed a new customer experience and online market place for a large Australian Utility.

Designed and delivered a leadership program across NSW Government; including Digital Mindset, Future of Work and Diversity of Thinking.

Delivered a Sales & Marketing omni-channel strategy and operating model, improving NBA, customer engagement and revenue for a large Australian Telco.